FREQUENTLY ASKED QUESTIONS

Our EXPRESS for Business area in a retail space

Getting Started

Q: What size of organizations does EXPRESS for Business work with?

A: We can work with any size of company. If you have multiple shipping addresses, we can accommodate that as well.

Q: How does the sign-up and approval process work?

A: When you submit your registration request, we’ll review it and send you a confirmation email when your company is approved. If we’re unable to approve your request, or if we require further information, we will contact you via email.

Get Started

Sizes & Selections

Q: What clothing choices are available on the EXPRESS for Business portal?

A: The items offered in our portal include many timeless professional pieces from the core EXPRESS offering—from classic suits to business casual.

Q: What size orders can you accommodate?

A: Since our apparel is part of the core EXPRESS offering, we can accommodate large orders. Real-time inventory counts are viewable via the portal.

Q: What if I see a style on EXPRESS.com but not on the EXPRESS for Business portal?

A: EXPRESS for Business offerings are selected because of inventory, style, and other factors. In rare instances, we can accommodate a special style request.

Q: Can I request samples?

A: Yes. Please reach out to business@business.express.com.

Q: Does EXPRESS for Business provide embroidery?

A: We do not currently offer embroidery.

ORDERING

Q: How can my company order?

A: EXPRESS for Business uses different log-in information than our consumer site. To get started, submit the registration form for approval.

Q: What should I do if I need EXPRESS for Business to submit a proposal or get on my company’s approved vendor list?

A: Please email business@business.express.com with your request. We’re happy to help with whatever you require.

RETURNS & EXCHANGES

Q: How can I return/exchange items?

A: EXPRESS for Business orders can only be returned through our self-service return portal. In-store returns will not be accepted. Exchanges are not accepted on any EXPRESS for Business orders.